Experts in Customer Care

Customer Care

Instarmac is committed to providing unrivalled levels of advice, technical detail, specification information and after-sales support.

Buying products from our Ultracrete range releases greater levels of working capital – through our convenient pack sizes, simple ordering systems and next day delivery.  Our products and systems are cost-effective, proven, trusted and durable. Out Manhole Reinstatement System, our renowned Instant Road Repair and now our best-selling Permanent Pothole Repair are all independantly tested and certified by the BBA (British Board of Agrement) to be HAPAS approved.

A dozen reasons to buy from Instarmac:

  1. We offer a full HAPAS Approved Manhole Reinstatement System and the 1st EVER HAPAS approved pothole repair material
  2. We offer quality products and systems manufactured to exacting ISO standards
  3. We have dedicated field and office based support - an extensive knowledge base your service
  4. We offer FREE technical support and advice, on-site or at our own training facilities
  5. Orders are processed the same working day - cutting out delays
  6. We offer a FREE delivery service in 3-5 days as standard, on our very own 28-strong fleet*
  7. We offer LIVE delivery tracking.  Our customer care operatives can tell you where your delivery vehicle is in real time
  8. Our call centre is manned by real people - no automated answering options, and an immediate response
  9. We are a UK manufacturer with our own research & development facilities - call anytime to arrange your visit
  10. We are an innovative ECO-friendly company whose green processes aid your own sustainability targets
  11. We are a Times Top 100 Company with a Best Companies 3-Star rating, and a PwC Employer of the Year

  12. We provide local solutions for global problems

*Minimum order applies

To speak to our team now about your highway maintenance solutions call us on +44(0)1827 871871 or click here to email us.


  • Terms & Conditions of Sale
    Placing an order will be deemed as acceptance of our Terms & Conditions of Sale. If you have any questions regarding this please call us on +44(0)1827 872244 before placing your order.